Please note, we do have a family. Part of the reason for our move to Wales was to improve our own quality of life. We, therefore, aren’t open for 15 hours a day, 7 days a week. We don’t, for example, conduct accompanied viewings on a Sunday. If you are coming to us to help you change your way of life, then you will understand this, I’m sure. It does sometimes mean that we aren’t easy to get hold of. Sorry for any inconvenience caused, but we have a very happy family life outside work!